Submit a return request using the instructions below after reading
over our Returns Policy. Must complete within a 7 day window after
receiving your order.
Use link below to set up an account to start your return.
1. Log in to your account:
1. In the Email field, enter your email address, and then click
Continue.
2. In your email account, open the email sent from our store
and copy the six-digit verification code included in the email.
3. Go back to the online store, and then enter a six-digit
verification code.
2. Click the order that you want to submit the return for.
3. If your order has more than one item, then select the items that
you want to return.
4. Select a return reason and add a note for the store. (Please use
attached form) and send with your return.
5. Click Request return.
If your return request is approved and requires shipping, then you
receive an email with shipping instructions and a return shipping
label. After the product is received and inspected at our warehouse,
we will issue a store credit. Please allow 5-7 days after we receive
your return to process your request and issue your store credit.
Thank you
Ivy's Boutique
Return(s) form
Return Request
